Questions
Is this the medicine my doctor wrote?
Yes — the exact brand, in the pack you choose. Davadekho never swaps it for another brand or a different composition.
How can the price be this low?
We sell at the distributor cost and add no margin. Davadekho earns from Pro, the ₹999-a-year plan, not from the medicines.
What is Davadekho Pro?
Pro is what lets you place orders. It costs ₹999 a year for the whole family, charged when you join and renewed automatically every year until you cancel. Anyone can search and see prices without it.
Can I cancel Pro? Is there a refund?
Cancel auto-renewal any time from Your plan. Your plan stays on until the end of the year you paid for. Pro is not refundable, in full or in part.
Do I need a prescription?
For any medicine under Schedule H, H1 or X, yes. A registered pharmacist verifies it before dispatch and their registration number is recorded on the sale.
Can I cancel or return an order?
An order cannot be cancelled once it is placed. We replace or refund only if we delivered the wrong item, or a medicine that expires within 3 months. Call us within 15 days of delivery.
What happens to my prescription?
It is sensitive health data. Only registered pharmacists can open it, it is never sold and never used for advertising, and every time one is opened it is recorded.